I want you to be thrilled with your Letter Bliss purchase. If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for exchange, credit or refund. Item must be in the original packaging and in perfect, unused condition. Shipping costs will not be refunded. 

If your item arrives damaged, please contact us immediately at and we will discuss a replacement. 

Special orders are final sales and cannot be returned or exchanged.